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Vertu BMW Sunderland raises over £800 for St Oswald’s Hospice

Vertu BMW Sunderland raised over £800 for St Oswald’s Hospice as part of a charity drive which included raffles, donating money for every customer review received, and a £1 donation for every customer service completed. Additional fundraising efforts were made by the dealership’s colleagues. Vertu group has supported St Oswald’s for several years, raising hundreds of thousands for the charity. ...

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Global Auto Holdings appoints Pinewood to run its DMS

Pinewood has entered into a five year contract with Global Auto Holdings to implement the Pinewood Automotive Intelligence platform into its 155 dealerships across the UK, North America and Scandinavia. This marks the largest non-associated major dealership group to adopt the Pinewood Automotive Intelligence platform. Roll-out and revenues are expected to commence in the UK by 2026. Roy Cui, Executive ...

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Group 1 pushes ahead with £37m UK restructuring and cost cutting programme

US dealer giant Group 1 is pushing ahead with the five-phase restructuring of its UK business and the integration of Inchcape which it bought last year. Last year, in phases one and two, it cut costs by £15m with a reduction of over 200 jobs achieved through cuts made in the executive team and senior franchise oversight functions, the elimination ...

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Barclays sets aside £90m for motor finance commission redress

Barclays has set aside £90m for historic motor finance commission redress. The figure was detailed in its financial results for 2024 published today. Barclays said it ceased operating in the motor finance market in late 2019, although historical operations before this time may be in scope of any potential FCA consumer redress scheme. “Taking into account the information currently available, ...

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Toyota reinforces importance of dealers in advertising campaign

Toyota Australia has unveiled a new phase of its ‘Every Step Matters’ advertising campaign, which puts dealerships at the forefront of its business strategy. The initiative, emphasising local connections, is backed by data analysis of dealership locations and aims to strengthen customer trust nationwide. The campaign, developed in collaboration with Saatchi & Saatchi Australia, creatively modifies the conventional blue roadside ...

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Bowker Motor Group expands apprenticeship programme

Bowker Motor Group has expanded its apprenticeship programme and now has 20 trainees on its books. The milestone celebration coincides with National Apprenticeship Week 2025, running from 10th to 16th February. T The week highlights the role of apprenticeships in equipping individuals with essential skills and supporting business growth. The theme, ‘Skills for Life’, underlines the long-term benefits of vocational ...

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Cost of living crisis changes consumer attitude towards vehicle maintenance

The cost of living crisis has prompted 48% of consumers to reconsider their approach to vehicle maintenance and servicing, according to Bumper’s 2024/25 UK Automotive Aftersales Report which polled 4,269 car owners. The majority (90%) plan to keep their cars longer, 51% were exploring independent garages for affordable servicing, 38% are choosing not to authorise advisory repairs, and 15% reported ...

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Thames Motor Group drives service plans and vehicle health checks

Thames Motor Group is now using Glovebox, a fully integrated online customer space created by eDynamix, to enhance transparency and engagement. Glovebox, along with will help to streamline dealership processes while providing a solid foundation from which the Group can release more online features and functions to customers. The system allows for the management of service plans and subscriptions so ...

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Ford & Slater takes Electric Dealer prize at DAF annual awards

UK DAF dealer Ford & Slater took the Electric Dealer Award at the DAF International Dealer Meeting in Faro (Portugal). The award recognises Ford & Slater’s commitment and exceptional service in supporting customers as they make the crucial transition to EV operations. MOTUS Commercials picking up the Growth Award, Adams Morey’s Southampton dealership and Lothian DAF winning Gold Awards, while ...

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