Lucy DiClemente (pictured), sales manager at Vertu BMW Mini York, has been recognised as Sales Manager of the Year at the Vertu CEO Management Awards. Under DiClemente’s leadership, the team has maintained an impressive level of customer satisfaction, consistently ranking in the upper quartile for new and used cars over the past three years. dedication to maintaining strong customer relationships. ...
Read More »Vertu technician wins JLR Master Technician Award
Will Ivey, a Level Four Master Technician at Vertu Land Rover Truro in Cornwall, has been named the winner of the UK JLR Master Technician Award for the second year in a row. The achievement highlights Will’s exceptional skills and dedication to his craft, particularly in the areas of hybrid and electric vehicle technology, where Master Technicians excel. Will said: ...
Read More »Bristol Street Motors Silverlink wins Hyundai Customer Experience Award
Bristol Street Motors Silverlink Hyundai has won the ‘Hyundai Customer Experience Award 2024’ for the UK. Hyundai gifted them £1,000 as part of an award win. The accolade recognises dealership teams which constantly receive top feedback from customers in anonymous surveys. The award will be formally presented to the dealership’s General Manager Paul Walton at Hyundai’s European Retailer Conference in ...
Read More »Vertu enters partnership with Birmingham City FC
Vertu has entered a multi-year strategic partnership with Birmingham City FC. The original Bristol Street Motors dealership, founded on Bristol Street in Birmingham back in 1924, is located just two miles away from Birmingham City’s home ground and will be rebranded under the Vertu name by the end of April 2025. Robert Forrester, Chief Executive of Vertu, said: “Birmingham is ...
Read More »MT Interview: Robert Forrester, Vertu Motors CEO
Building on from Vertu Motors’ H1 2024 financial results, the group announced it will rebrand and consolidate its brands under the name ‘Vertu’, retiring the Bristol Street and Macklin brands. It’s a big move. All Vertu’s UK retail outlets will trade under the Vertu brand by the end of April 2025 as the dealer group jettisons its Bristol Street Motors ...
Read More »Vertu Exeter BMW restores customer’s modern classic
Vertu Exeter BMW has restored a 1988 BMW 320i E30 Coupe it acquired from a customer, after servicing it for more than 20 years. The vehicle was owned by a customer who had been the sole driver since 1994. The classic car is now on display at Vertu Exeter BMW’s used car centre. The restored E30 be displayed at events, ...
Read More »Vertu extends partnership with Barbuck
Vertu Motors has extended its partnership with call tracking supplier Barbuck, signing a new two-year contract. Established in 2016, the partnership sees Barbuck supply Vertu with its advanced call tracking solution ‘Calltracks’. Vertu gains insights by understanding its customers omnichannel journey leading to call enquiries. The latest contract will see new technical developments enhance marketing, sales and operational processes. Robert ...
Read More »EFL Trophy to be renamed as the Vertu Trophy following rebrand
The EFL Trophy will be renamed the Vertu Trophy with immediate effect in the latest phase of the partnership between the Vertu Motors group and the EFL. This follows the Group’s decision to consolidate its three main retail brands – Vertu Motors, Bristol Street Motors and Macklin Motors – to operate under one name; Vertu. CEO at Vertu, Robert Forrester, ...
Read More »Vertu Motors launches new VWFS Rent-A-Car business
Vertu Motors has opened its second VWFS Rent-a-Car business, located at Vertu Volkswagen Nottingham South. This new service follows the success of Vertu Volkswagen Huddersfield. Vertu Motors Volkswagen and Audi Franchise director David Allen said: “We’re thrilled to expand VWFS Rent-a-Car to Nottingham South, making it even easier for customers in the region to access high-quality Volkswagen rentals.” George Kelly ...
Read More »Bristol Street dealership donates supplies to King’s Foodbank
Bristol Street Motors Darlington Nissan made a donation to King’s Foodbank, providing a car boot full of food and essential supplies to support local families. Jass Singh, general manager, and his team are committed to supporting good causes in the local area. The donation includes non-perishable food items, toiletries, and other everyday essentials. Singh said: “We are proud to support ...
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