Tag Archives: Workshop

Franchised dealers are missing out on £461m worth of revenue by failing to sell red work identified during customer vehicle health checks. That’s the conclusion of automotive industry consultancy BTC, which recorded information from 500 dealers in 2015 using its electronic vehicle health check system. Across the UK’s 4,900-strong franchised dealer network, this equates to £94,084 of lost sales per ...

AA Garage Guide, the online search and booking site has bolstered the number of franchised dealers and independent garages listed on its website. Recent additions include Perrys Motor Sales, Marshall Motor Group, Stoneacre Motor Group and Hartwell Group listed. It said a number of other leading dealer groups are also in the process of being listed on the platform. The ...

The Independent Garage Association is to offer accreditation to independent garages to carry out diagnostic work on cars. The Diagnostic Specialist Award has been developed to showcase the diagnostic abilities of independent garages to consumers and fleets through a robust technical assessment. The award will be launched later in the year to align with the release of the new EU ...

Car servicing has now overtaken the MOT as the biggest driver of customers to workshops. All-round servicing and ongoing maintenance now accounts for 26% of all workshop bookings to both franchised and independent outlets, representing an increase of two percentage points over 2013. In contrast, the number of MOT workshop bookings has dropped, with the annual test of roadworthiness for ...

The number of franchised dealers is set to fall by 10% over the next five years. The decline will come as the number of independent MoT testing stations grows by 5%, according to the Castrol Professional Car Servicing & Repair Trend Tracker report. The report revealed that the number of workshops supplying the aftersales markets has fallen by 14.4% in ...

Used car service plan opportunities are being “routinely ignored” by many franchise dealers. That’s the view of The Warranty Group which said carmakers place greater emphasis on new car service plans but do not give the same weight to used. Serkan Obuz, head of corporate sales and training, said: “This is perhaps the single biggest area of opportunity that exists ...

Swansway is piloting extended aftersales opening hours to enable customers to drop off their car earlier in the morning and collect them later in the evening. The group is trialling the initiative at its Audi dealerships in Crewe, Stafford and Stoke where customers will be able to book in their car half an hour earlier in the morning at 7.30am ...

The Motorist’s Organisation has launched an interactive booking directory of garages called BookMyGarage.com The service can either be embedded onto a garage’s website or Facebook page, as a booking widget on the website. The Motorists Organisation is a limited company which also runs the RAC Garage Compare website and offers website services. Karen Rotberg, director of BookMyGarage.com, said the service ...

Darren Quibell (pictured) has become the first UK technician to secure a podium finish at Skoda’s international Service Challenge competition. Quibell, who works at Lincoln Skoda dealer Dennis Horton & Son, came third in the brand’s annual competition where the represented the UK in the global final. He has now won Skoda’s UK Master Technician of the Year for three ...

WhoCanFixMyCar.com, a digital marketplace for car servicing and repairs, has secured new funding from Active Private Equity to expand the business. Over 118,000 customers have now used WhoCanFixMyCar.com, choosing from a list of over 6,600 garages nationwide. Sir Trevor Chinn, former chairman of the AA, Kwik-Fit and the RAC and currently Senior Advisor to CVC Capital Partner, has also invested ...