Volkswagen is introducing self-check-in airport-style digital kiosks to the dealer network. The kiosks were piloted in 2020 across eight Volkswagen Retailers for 16 weeks. The supplier is reception software company Tjekvik. Services provided include self-check-in and check-out, a locked key drop, and home check-in via SMS. Digital payment via SMS links is also on tap. Currently, 12 Volkswagen UK dealers ...
Read More »Volkswagen UK appoints James Douglas as head of sales operations
Volkswagen UK has appointed James Douglas as head of sales operations. Douglas has worked in Volkswagen Group for eight years, joining the organisation as head of fleet for Audi, before taking on the role as head of sales operations for Volkswagen Commercial Vehicles in 2017. He is highly experienced, with over 20 years in the automotive industry, including 13 years ...
Read More »Triple win for Lookers Northallerton at Volkswagen awards
Lookers Northallerton has been named as the top Volkswagen retailer in the UK at a virtual awards ceremony held by Volkswagen UK. The dealership was also the best performing business for new car sales and aftersales. The awards included categories for fleet, new cars, used cars and aftersales. Andrew Savvas, director at Volkswagen UK, said: “Our retailers are the face ...
Read More »JCT600 in Hull is Volkswagen Van Centre in the UK
Volkswagen Commercial Vehicles has named JCT600 Van Centre in Hull as its top performer in the UK network of 63 van centres and 33 authorised repairers. Six category awards were given to recognise performance across several key areas, from new and used sales performance to customer experience. The event saw three people awarded the brand’s Gold Pin: David Cowan, brand ...
Read More »Volkswagen Group UK to sell part-ex vehicles at closed auction
Volkswagen Group UK has signed a deal with Dealer Auction to sell part exchange vehicles at closed auction to other VWG brands. Dealer Auction will help VWG sell overage or unwanted VWG part exchanges to other VWG franchises before they are pumped into the open market. The simple aim is to keep as many VWG vehicles on VWG franchise forecourts ...
Read More »Volkswagen pushes 0% APR finance on aftersales and accessories
Volkswagen UK is offering 0% APR finance payment option on aftersales work and accessories across most of the dealer network. The offer, through Auto Service Finance, allows customers to spread the cost of servicing, MOTs, tyres and general maintenance and repairs, as well as accessories, with 0% interest and no fees. It is available at participating Volkswagen Retailers across the ...
Read More »Marshall Motors completes Volkswagen deal with Jardine
Marshall Motors has completed the acquisition of a Volkswagen dealership in Aylesbury from Jardine Motors Group. Marshall is now the UK’s largest Volkswagen retailer with 15 passenger car retailers and six commercial vehicle dealers. The acquisition was part of a deal signed with Jardine in December 2019, which included Volkswagen businesses in Harlow, Letchworth, Loughton, Milton Keynes and St Albans. ...
Read More »Volkswagen Commercial Vehicles makes board changes
Dr Carsten Intra is to be Chairman of the Board of Management at Volkswagen Commercial Vehicles in Hannover with effect from 1 September 2020. Intra will succees Thomas Sedran, who will in future head up management of commercial vehicle and engineering assets within the Volkswagen Group. Since July 2017 Intra has been Human Resources and Industrial Relations director at MAN SE ...
Read More »JCT600 closes Volkswagen dealerships in Newark and Rotherham
JCT600 has shut its Volkswagen dealerships in Newark and Rotherham. The businesses closed on Friday last week following a decision made at the end of last year. JCT600 is hoping to retain many of its employees at the two dealerships in the wider business. JCT600 is rated 1 in the Motor Trader Top 200 Dealer Groups with annual turnover of ...
Read More »Volkswagen Commercial Vehicles appoints new director
Cian O’Brien is to become director of Volkswagen Commercial Vehicles. He will take over from Carl zu Dohna who left the brand to take on the role of chief commercial officer at Volkswagen Financial Services. O’Brien will join the brand from his current role as executive vice president and chief operating officer at Audi of America. Prior to taking on ...
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