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Legal firm MILS has issued guidance to dealers on motor finance Discretionary Commission Claims, a huge issue for the retail sector in the light of the Court of Appeal ruling. The Court of Appeal upheld an appeal against Close Brothers, First Rand Bank and MotoNovo Finance ruling that motor dealers acting as credit brokers have a duty of loyalty to ...

Battery electric vehicles (BEVs) were the best-performing fuel type in September, rising for the second consecutive month, according to the latest analysis from cap hpi. The stabilising of the BEV market is good news for dealers who were hammed by falling values in the final quarter of 2023. At three years old, BEV values have increased slightly by 0.3%, or ...

The cover is free throughout its seven-year manufacturer’s warranty period, so long as servicing is carried out an approved service centre within the manufacturer’s recommended intervals. The Chinese OEM is aiming to establish brand trust in the UK by partnership with established service providers, including DHL for parts supply, Octopus Energy Group for EV tariffs, home charging installations and leasing ...

Vertu Motors has acquired Burrows Motors for £12.5m, strengthening its relationship with Toyota, Mazda and Kia. Vertu’s partnership with Toyota grows from six to 11 outlets, Mazda from two to four and Kia from three to four. Burrows Motor Company turned in pre-tax profits of £106,000 in 2023 compared to £3m the prior year on turnover of £168.9m (2022: £171.9m). ...

MotoNovo Finance has paused selling motor finance while it updates its processes. The move follows a Court of Appeal ruling on Motor Finance motor finance Discretionary Commission Claims, which ruled in favour of consumers. In a statement on its website, MotoNovo said: “To all our valued customers, following a recent Court of Appeal decision which considered the payment of commission ...

Toyota and Lexus dealer group Steven Eagell hosted a week-long work experience event for female students in collaboration with MK College. The event, held to inspire female students to pursue a career in the automotive industry, was attended by 14 female students studying at MK College. It included a workshop hosted at Steven Eagell Group head office. During the workshop, ...

The Motor Ombudsman has reported the highest ever volume of service and repair cases brought by consumers to its dispute resolution service in Q3. It received a total of 1,586 new submissions from motorists, up 18% from 1,348 in Q3 2023. It said consumers were turning to it in increasing numbers because of a growing awareness of the organisation coupled ...

Hendy Group has become the latest dealer group to launch a car-buying service. The new Hendy Buy Any Car service includes a free online valuation tool, and all makes and models are accepted, regardless of age or condition The user receives confirmation of the quote via email, where additional indication is given on how the final valuation could be impacted ...

Kia has emerged once again as the franchise most rated by dealers in the latest NFDA dDealer Attitude Survey It achieved highest overall manufacturer rating for Summer 2024 with a rating of 9.3/10. The lowest overall manufacturer rating is Citroen with 3.4/10. Jaguar saw the most significant improvement in ratings compared to the Winter 2024 survey, with an increase of ...

Dealers have expressed ‘clear concerns’ over the current and future profitability of running their franchise. That’s the headline finding of the Dealer Attitude Survey from the National Franchised Dealers Association which said that topics relatinbg to profitability and margins were among the lowest rated in the survey. Current profit return from representing the franchise was the third lowest scoring question ...