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Cox Automotive announces senior appointments

Cox Automotive Europe has announced senior appointment to bolster the business. Daniel Boakes has been promoted to director of dealer development for Cox Automotive Europe. Boakes steps up from his current position as head of buyer services for Manheim, taking on responsibility for nurturing dealership relationships and working closely with customers throughout the remarketing cycle. Victoria Gardner joins the company ...

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Workshops ‘missing out’ by not following up on aftersales

Workshops could be missing out on revenue-generating opportunities by not up-selling consumables and by not following up on deferred work. That’s the key finding of a survey from Castrol which found that 40% of motorists are contacted by their workshop between vehicle services to discuss work that might need to be carried out before their next scheduled visit. The research ...

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Autoguard speeds up warranty processing times with Allstar ServicePoint deal

Autoguard Group is aiming to speed up motor warranty processing times for dealers by adopting the Allstar ServicePoint online platform. The company previously assigned repairs to its own national database of garages. However, using Allstar’s technology and repairer network as an alternative will deliver better customer outcomes, said Autoguard Group operations director, John Wade. “Historically, we have managed our own ...

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Bumper appoints Snap-on European specialist to drive expansion

Bumper, the digital payment platform for vehicle repairs, services, accessories and add-ons, has appointed Nick Squire as international sales and partnerships manager. Bumper, which used to trade as Auto Service Finance was the winner of the Motor Trader Finance Product of the Year in 2020, Squire joins from Snap-on Business Solutions where he was responsible for its European and global ...

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Audatex valuations incorporate Motors.co.uk and hpi live vehicle data

Audatex has upgraded its valuation product Market Value Manager (MVM) to include eBay-owned Motors.co.uk and cap hpi’s live vehicle valuation data. This advanced offering will assist insurers and their customers to receive a fairer, more accurate and time-sensitive vehicle valuation. Claims handlers use MVM to more accurately calculate the pre-accident value of a vehicle to make satisfactory settlement offers with ...

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UKT360 appoints Audrey Piboule as chief marketing officer

UKT360 Group has appointed Audrey Piboule as chief marketing officer. Piboule will oversee the group’s client engagement activities across all marketing channels, whilst also developing stronger customer relationships with new and existing partners. During her time as Renault Retail Group UK’s group used car marketing manager, she played a key role in developing its used car online showroom utilising UKT360 ...

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CitNOW acquires Web1on1 messaging platform

The CitNOW Group has bought Web1on1, A European multi-channel messaging software platform. The integration of Web1on1 will allow CitNOW to broaden the reach, functionality, and flexibility of its digital communications products throughout the customer journey. Geoffrey Page-Morris, CEO of CitNOW Group, said: “Web1on1 is an outstanding communication platform, and this collaboration between two technology leaders in automotive dealership software has ...

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Oodle wins Car Finance ‘gamechanger’ award

UK car finance company, Oodle, has been recognised as an industry gamechanger in this year’s Car Finance Awards. The accolade – awarded to a business that has had a significant positive effect on the industry. The Car Finance Awards is an annual ceremony hosted by Credit Strategy, celebrating the UK’s dealers, lenders and brokers. The gamechanger category recognises a finance ...

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