The Financial Conduct Authority (FCA) is giving finance houses and dealers more time to deal with complaints on motor finance commission. The watchdog said today it had extended the pause to the deadline for motor finance firms to provide a final response to customer complaints regarding discretionary commission arrangements until 4 December 2025. In January this year it announced a ...
Read More »Listers profits fall with lower margins on new cars
Listers became the latest dealer group to deliver what is now a familiar pattern for financial results in 2023 with profits down and turnover up. The company made a pre-tax profit down 54.6% to £18.4m on turnover up 1.8% to £1.3bn in the year to 31 March, 2024. The group’s overall gross profit margin decreased to 14.1% from 15.1% last ...
Read More »Delphi Academy launches new Tesla servicing and maintenance course
Delphi Academy has launched a ‘Tesla Service and Maintenance’ course in Warwick to cater for the growing numbers of cars in the used car parc. With Tesla accounting for one in five electric vehicles (EVs) on UK roads and many more expected to be delivered in the coming months and years, Delphi say workshops must be prepared to meet the ...
Read More »JCT600 opens new Rolls-Royce dealership in Leeds
JCT600 has opened a new Rolls-Royce showroom in Leeds, which is the largest in Europe The centre piece of the showroom is the Atelier, where customers can customise their car from options, including wood veneers, leathers, embroidery threads and lambswool samples. “After adding Rolls-Royce to our stable of luxury car marques in 2018, we were keen to create a new ...
Read More »Vertu Motors’ dealerships take top 10 slots in JudgeService reviews
Vertu Motors has been named as one of the top car dealer groups in the UK for customer experience, according to review site JudgeService. The group achieved a 96% recommendation score from customers. Bristol Street Motors Hyundai Mansfield and Vertu Land Rover Bradford both claimed top 10 spots across all dealerships listed on the platform. Both sites had more than ...
Read More »Evans Halshaw opens MG dealership in Banbury
Evans Halshaw is opening a new MG car dealership in Banbury 1 October. Evans Halshaw MG Banbury will be the second franchise within the business. The new MG site will operate as a Cyberster retailer – MGs new EV sports car – comprising a Cyberster lounge. The leadership team and all Evans Halshaw associates are being retained and trained in full ...
Read More »Vantage profits take a hit as turnover increases 21% to £272m
Vantage Motor Group took a hit on profits while turnover rose in the year to December 2023. The group saw pre-tax profits fall to £929,000 compared to £3.6m the prior year on turnover of £272.2m, up on the £224.1m delivered in 2022, according to accounts filed at Companies House. It said profitability had been hit as OEMs cut their distribution ...
Read More »Omoda boss Victor Zhang opens new Arnold Clark showroom
Arnold Clark has officially opened its new Omoda showroom In Linwood. The group, ranked two in the Motor Trader Top 200 with annual turnover of £4.9bn, announced the addition of the Chinese car earlier this year. It now represents 28 car brands in the UK. Omoda launched in 15 markets across Eastern Europe, Central and South America, and Southeast Asia ...
Read More »Consumer pre-approval ‘crucial’ for risk-based motor finance
Consumer pre-approval for motor finance is becoming “crucial” as the industry moves to a risk-based approach. That’s the view of iVendi which said that risk based finance for consumers had potential downdised. James Tew, CEO at the motor finance technology firm said risk-based pricing is being adopted before the end of this year by most non-captive lenders for at least ...
Read More »Carwow launches new consumer ad campaign
Carwow has launched a new advertising campaign to drive more consumes to dealers. With the tagline “Car-change? Carwow”, the campaign highlights how even the smallest bells and whistles on a car when you trade up can be life changing, and that people using Carwow’s trusted services can change their car with confidence. The TV ad, which will run in the ...
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