Barclays has set aside £90m for historic motor finance commission redress. The figure was detailed in its financial results for 2024 published today. Barclays said it ceased operating in the motor finance market in late 2019, although historical operations before this time may be in scope of any potential FCA consumer redress scheme. “Taking into account the information currently available, ...

Toyota Australia has unveiled a new phase of its ‘Every Step Matters’ advertising campaign, which puts dealerships at the forefront of its business strategy. The initiative, emphasising local connections, is backed by data analysis of dealership locations and aims to strengthen customer trust nationwide. The campaign, developed in collaboration with Saatchi & Saatchi Australia, creatively modifies the conventional blue roadside ...

Bowker Motor Group has expanded its apprenticeship programme and now has 20 trainees on its books. The milestone celebration coincides with National Apprenticeship Week 2025, running from 10th to 16th February. T The week highlights the role of apprenticeships in equipping individuals with essential skills and supporting business growth. The theme, ‘Skills for Life’, underlines the long-term benefits of vocational ...

UK DAF dealer Ford & Slater took the Electric Dealer Award at the DAF International Dealer Meeting in Faro (Portugal). The award recognises Ford & Slater’s commitment and exceptional service in supporting customers as they make the crucial transition to EV operations. MOTUS Commercials picking up the Growth Award, Adams Morey’s Southampton dealership and Lothian DAF winning Gold Awards, while ...

Ray Chapman Motors Volvo has won the Feefo Platinum Trusted Service Award. Trusted Service Awards were devised in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. Feefo has presents Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To achieve Gold status, businesses ...

Chinese car brand Xpeng plans to have 20 dealerships in the UK by year-end. The company has teamed up with distributor International Motors to drive UK sales. The first car to come to the UK is the all-electric mid-size SUV Xpeng G6, with prices starting at £39,990 and deliveries beginning March 2025. Xpeng kicked off its European expansion entering Norway in ...

Close Brothers has been running the rule over the amount it plans to set aside for a motor finance commission payout. It said the group has set aside £165m in the H1 2025 financial statements in relation to motor commissions. “This includes estimates for certain potential operational and legal costs, as well as estimates for potential remediation for affected customers. ...

Heritage Automotive Group has shut its Blade motorcycle dealership in Swindon. Heritage Automotive Group, which is ranked 50 in the Motor Trader Top 200 Dealer Groups with annual turnover of £320.2m, represents Audi, Honda, Volkswagen, Skoda and Volkswagen Vans. According to a report in The Sun the Swindon motorcycle business had become “unfeasible to continue” following “ongoing financial challenges”. Established ...

The current probe into motor finance and commission payments could have “minimal impact” on finance firms given the kick-back against over-regulation the UK has seen in the past few months. That’s the view of motor and property finance firm S&U which, in a trading statement,  said the UK was now seeing “a more balanced and pragmatic approach to government regulation ...

Positive salespeople are tops when it comes to customer satisfaction and shifting cars. That’s the finding from JudgeService in a survey of 350,000 customers who bought a used car last year. It said showroom processes have the biggest impacts on the customer promoter scores achieved by dealers. While the attitude of salespeople retained its lead position year-on-year, the research found ...