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CarGurus’ 10th annual Top Dealer Awards includes a new category showcasing dealer commitment to customer satisfaction in today’s digital age.
Top Value Dealer is the new award honouring the top 100 dealerships in each region with the highest percentage of inventory rated as a “Good” or “Great” deal in 2023.
Sam Zales, CarGurus president and COO, said: “It has been an honour over the past decade to celebrate the dealers that, like CarGurus, prioritise consumer trust, transparency, and ease in the car buying and selling journey.
“As the shopping experience has evolved and consumers look to online tools to build even more confidence in the process, we feel it’s important to update our awards to highlight the dealers who are successfully empowering customers to shop their way – whether online, in-person, or a mix of both.”
The results are informed by verified customer reviews and analysis of vehicle listings data in the CarGurus platform.
CarGurus’ Top Dealers will also receive tools to promote their recognition in-store and online, including newly released inventory page badging on CarGurus.com.