Motor Trader The award-winning and longest running UK magazine for car retailing professionals. Your first stop for News, Jobs and Reports for the motor industry.
Drive Motor Retail has appointed a new group finance and sales compliance manager.
Chris Blake has moved from his previous group training role within the business and will oversee the enhancement of Drive’s sales processes, including an expansion to the finance options available amid high customer demand.
Blake has 25 years’ experience in motor retail and joined Drive in 2015 after working for the company in an external consultancy role for several years.
He said: “I have worked in the motor industry in a range of roles and have a background in finance management and training so when I was offered the opportunity to move into this role, I didn’t hesitate.
“Drive is a fantastic place to work with an enthusiastic team eager to develop the products and options we offer our customers, whilst delivering an outstanding customer experience. I am looking forward to working across our UK sites to implement new strategies and products which will take our sales process to a new level.”
Rob Keenan, joint MD at Drive Motor Retail said: “I am delighted that Chris is taking on this new role, which will allow us to improve our sales processes – both traditional and omnichannel, increase our finance and insurance offering, and continue to focus on delivering class-leading levels of customer satisfaction.
“As customer demand for financing cars continues to increase, Chris will be working with each of our sites to evaluate our current offering and improve our support to widen the funding options available at a time when many need it.
“We have worked with Chris for many years and his expertise has been invaluable to us during that time. His previous experience in both vehicle finance and training compliments the skillset needed for this role as we look to roll out a consistent and improved customer journey from enquiry through to post-sale.”