Epyx creates garage network to carry out warranty claims work

E-commerce group epyx has assembled a network of garages who will undertake motor warranty work.

The network has 1,400 garages across the UK which it said would give warranty providers easy access to national coverage of workshops that want to fulfil claims.

Marc Lees, director of business development at epyx, said: “One of the success stories at epyx in recent years has been the number of warranty companies who have adopted our 1link Service Network for processing warranty claims.

“Of course, the platform was designed for fleets buying service, maintenance and repair, but the processes used for that kind of work are almost identical to those used by warranty companies, so it has proven a very good fit.

“Essentially, it provides warranty companies with a high degree of control over where and when claims work is undertaken, as well as the ability to manage the job being done and identify high quality workshops to handle the repairs.”

There were now several motor warranty companies working with epyx, he added, totalling over 700,000 vehicle policies managed, including RAMP, Autoguard and EMAC.

“Rather than each new warranty company who works with us having to construct their own network of suppliers within 1link Service Network, it makes absolute sense to have a ready-made selection of garages that are actively seeking this kind of work.

“These workshops have a proven track record over many years on the platform and are keen to attract more warranty repairs. Becoming part of the new network offers them a range of key advantages including faster payment.”

Lees added that epyx was speaking to a number of motor warranty companies as well as those already working with the company.

“We’re having encouraging conversations with several parties and are in the process of signing at least one new deal that we hope to be able to announce in the next few weeks.”

epyx specialises in e-commerce solutions for the automotive sector. Its best-known products are the 1link platforms, which improve the efficiency of major fleets and their suppliers, covering functions including vehicle maintenance, hire, remarketing and relicensing.