Tag Archives: Financial Conduct Authority

The Motor Ombudsman has seen the numb of cases it receives on motor finance double since the Financial Conduct Authority announced it was to investigate historical cases of motor finance commission arrangements. But such cases it said represented a “very small” number of the 25,000 cases it processes each year. Bill Fennell (pictured), Chief Ombudsman and managing director of The ...

In the April issue of Motor Trader we look at the new Financial Conduct Authority rules on Consumer Duty that come into force on 31 July 2023 and set higher and clearer standards of consumer protection across financial services and require motor finance firms, brokers and dealers to put their customers’ needs first. It will mean that consumers should receive ...