Motor Trader The award-winning and longest running UK magazine for car retailing professionals. Your first stop for News, Jobs and Reports for the motor industry.
Ford is rolling out its Ford Mobile Service programme nationwide after a successful trial around Greater London
The idea of a national mobile service operation was first mooted a year ago at the official opening of a Trust Ford commercial vehicle dealership in Dagenham, East London.
Over 100 Ford Mobile Service vans with Ford qualified technicians, will operate from more than 90 Ford Transit Centres across the UK, including Northern Ireland.
Ford mobile servicing has been conceived to minimise disruption to fleet operators by reducing vehicle down time thanks to on-site maintenance work.
Although the service is aimed primarily at fleets, Ford confirmed it will look at expanding it at a later date to include retail customers.
The specially liveried Ford Transit Custom units will be equipped to handle a wide range of servicing, maintenance and repairs including warranty and pre-delivery inspections.
Each van will be able to service up to four vehicles per day in territories from Inverness to Truro, and with the potential to undertake multiple services at any location.
“We are delighted that the Ford Mobile Service vans are now in action throughout the UK,” said Andy Barratt, chairman and managing director of Ford of Britain.
Ford Mobile Service Standard Kit
- Vans will be fitted with a specially-designed racking system by Edstrom
- Equipment includes a 2.5-tonne jack and axle stands to allow technicians easy access to the underside of vehicles
- There is also a 4G-enabled on-board diagnostic system, allowing servicing of all Ford vehicles, from KA+ to Transit
- The vehicles specified for mobile service use are 130PS six speed manual Ford Transit Custom vans, with front-wheel drive