Tag Archives: ICDP

ICDP motor consultancy director Steve Young is to head up a new dealership in London called Auto West London. The business will represent the Chinese brands Omoda and Jaecoo. Young has been tasked by Çetaş Otomotiv, the largest Turkish dealer group, to head up their entry into the UK market. “The ambition in the mid-term is to grow from a ...

Following my post last post, it was good to see a number of readers of this blog joining our webinar on Tuesday alongside ICDP members and some representatives from the press. The webinar was for the formal publication of our Top 50 European dealer group ranking that we produce annually, and the presentation slides are available to download from the ...

Long-time followers of ICDP will recognise the image on this blog as one we have used in the past to represent the challenges of implementing change at the same time as having to run the business.  It came to mind again now in a slightly different sense – that the passengers in the car are changing the tyres on their ...

Even though aftersales can represent half the profits for an established car manufacturer or a franchised dealer, it often remains the ‘poor relation’ in terms of the attention that it gets by comparison with the more glamorous world of new car sales. When visiting manufacturer aftersales teams, they are often based in the back corners of the office block, distant ...

This year, ICDP reaches thirty years since the launch of the first European Research Programme, so we have been looking back in the archives in preparation for our Members’ Meeting in Berlin in two weeks where we will share some old material that includes some not-so-dated thinking. We think of our industry as fast-moving and talk about the scale of ...

It seems a long time since the holiday break…  We’re already more than half way through the first month, and in the UK there are Easter eggs in the shops.  The first couple weeks back have been pretty action-packed with a mix of research and consultancy activity, but across all of that one of the common themes that has emerged ...

It’s been a particularly hectic time running up to the holiday period, and this will be my last blog until somewhere around January 8th.  We all want to be busy, so I’m not complaining, but we also want to make sure that our efforts are productive – that we’re not being busy fools.  That neatly connects to a couple things ...

In the course of the typical week, I have multiple conversations, meeting and presentations with different people from across the industry and sometimes it’s difficult to keep track of what you’ve discussed with whom, what’s ended up in different presentations and articles.  I had that feeling thinking about the blog topic for this week when I was sure that I ...

There has been so much in the news recently about Tesla that it has been a potential subject of my blog for most of this year, and I’m sure that now I’m (metaphorically at least) committing pen to paper, there will be a lot more news in the weeks following this publication, making this rapidly look stale.  Depending on where ...

I think for the first time since I started doing a regular blog I’ve actually missed two consecutive weeks for which I apologise, but it’s a reflection of a particularly hectic period preparing for our Autumn Members’ Meeting last month, getting our European Top 50 ranking out and various other commitments for external events and consulting clients.  Although one of ...