NIDD VALE WINS VAUXHALL MASTERFIT RETAILER OF YEAR AWARD

Jason Wood, Nidd Vale’s Group After Sales Manager, commented: “We are naturally delighted to have won this award as we pride ourselves on the quality of our team and the service which we provide.

“To win the award, we had to satisfy Vauxhall of our competence in three key areas – convenience, value and expertise. Vauxhall believes that these parameters generate customer satisfaction, service retention and business growth.

“As a MasterFit centre, we aim to ensure convenience for customers by providing professional advice on what work is essential and what is simply desirable. Our customer promise also guarantees transparent pricing and invoicing as well as use of the latest diagnostic equipment to maintain safety, reliability, emissions and performance. In addition, we provide vehicle and software enhancements free of charge when they enter the manufacturer’s database.”

Paul Stokes, Nidd Vale’s Managing Director, added: “This latest award reinforces Nidd Vale’s reputation for quality and follows last month’s awards to two other members of our after-sales team. Shaun Sandford was named Paint Technician of the Year by Bodyshop Magazine and James Clayton was named Apprentice Technician of the Year by Vauxhall UK. “