Security-related Repair and Maintenance information (SERMI) to launch in UK

Security-related Repair and Maintenance information (SERMI) already launched in Europe, will be launching in the UK in the coming months. This accreditation will ensure garages securely access vehicle manufacturers’ data to carry out efficient repairs.

Secure digital identity solutions provider Digidentity is the Trust Centre for SERMI both in Europe and the UK to provide certificates for garages and manufacturers.

Marcel Wendt, Chief Technology Officer and Founder of Digidentity, said: “Modern vehicles are rapidly becoming mobile data hubs, storing everything from location and driving habits to personal preferences.

“Our survey shows that drivers are really concerned about how their data is managed, and they expect garages to be more transparent about their data security measures.

“This is an opportunity for the automotive industry to build trust with customers by prioritising data protection alongside traditional factors like price and service quality.”

Digidentity’s study suggests UK drivers are prioritising data security when selecting garages for servicing and repairs, reflecting concern about personal data stored in vehicles.

Two-thirds of new cars sold in the UK are now connected vehicles. The survey from Digidentity, which sampled 2,000 UK drivers, shows 79% of respondents believe stronger regulations are needed to govern access to their vehicle’s data.

According to the study, 67% of drivers feel garages do not communicate openly enough about data security practices, 64% feel they lack control over how their vehicle’s data is protected and 60% worry about potential data exploitation.

Now, 79% of respondents select garages based on trust as their top priority. Among EV owners, this figure rises to 85%.