News

DMS and dealer software supplier Keyloop is boosting its AI credentials by becoming an official reseller of AI Assistant’s AI-powered email conversation platform building on an existing partnership between the two firms. This enables dealers to automate and personalise customer interactions via email, delivering human-like conversations that drive engagement and sales. The agreement builds on the recent partnership between the ...

Ford terminated more than 50 retail dealers in January as part of its restructuring of the network. All but three of the dealers have retained their authorised repairer status, Ford told Motor Trader. Back in 2020 Ford announced that it was going to reduce its network of sales outlets in half over the next five years. In2020 had 395 car ...

Rolls-Royce Motor Cars opened its application window for the 2025 Rolls-Royce Apprenticeship Programme yesterday. The application window will remain open until 2 March for Level 6 roles and 30 March for Level 2 & 3 roles. Applications can be made online and open roles are available to view on the Rolls-Royce Motor Cars careers portal. The process includes completing the ...

Auto Trader has revealed that the Mercedes-Benz GLB Class was the fastest-selling used car of 2024, taking a median of just 16 days to sell. The Mercedes-Benz A Class took silver, with an average of 16.5 days to sell. These models sold almost two weeks faster than the average used car in 2024. At an average of 30 days, used ...

Polestar is expanding its network of dealerships called spaces from 70 to 130 In Europe and from 36 to 57 in North America. The carmaker, which is owned by Geely, released selected results for the third quarter which saw retail sales fall 8% to 12,548 cars year-on-year. Revenues were down 10% to USD 551 million in Q3 2024. For the ...

Carmakers need to “get their head around that retail is important” to deliver on customer experience. That’s the view of Andy Goss, Vertu chair in Vision 2040, a look at the next five years from recruitment consultancy Ennis & Co. “Service and Parts are going to get very difficult moving forward because there’s not much to replace on EVs apart ...

Rising staff costs are the factor most likely to negatively affect business in 2025, according to 40% of dealers. Starline research revealed that dealers are also worried about higher costs for stocking (38%), premises (38%), compliance (34%) and vehicle preparation (33%). Paul Burgess, CEO at Startline Motor Finance, said: “While pressure for pay rises is probably lessening, the increase in employer National ...

Dealers can expect a ‘challenging’ year for motor finance in 2025, according to the latest forecast from the Finance & Leasing Association (FLA). Last year motor finance business reached £38.9bn, a similar amount to 2023 but this year could be different with 60% of finance houses not expecting an increase in sales for the year. “The outlook for 2025 remains ...

Motors has partnered with ClickMechanic to offer used car buyers pre-purchase inspections of vehicles from independent dealers. The option for buyers to select an inspection will feature alongside vehicles listed by independent dealers on Motors. The partnership aims to help independent dealers facilitate remote sales from outside their territories and increase conversion. Lucy Tugby, marketing director of Motors, said: “Transparency ...

LSH Auto has launched BYD Bury, a new showroom at Mill Gate Shopping Centre. The high-tech experience store showcases the full range of BYD models. Five cars are on display and test drives of all models are available. Mark Taylor, Head of Business, BYD Bury, said: “BYD provides exceptional value and is committed to making electric motoring accessible for all. ...