Dealers have been investing a lot of time and money into their electric vehicle infrastructure and developing innovative ways of reaching consumers. A notable case is Arnold Clark. Its most recent innovation is its ‘Electric Car Centre’ in Sydenham in South London, which opened prior to the extension of the London’s Ultra Low Emission Zone (ULEZ) scheme. Perfect timing as ...
Read More »Restricted used car supplies and rising costs see Arnold Clark profits fall -34% to £173.5m
Restricted used car supplies and increased operating and staff costs saw Arnold Clark pre-tax profits fall -34% to £173.5m on turnover up 3.8% to £4.9bn in the year to 31 December 2022. In accounts filed at Companies House, it said its used car retail volumes fell 13.9% to 192,904 units, reflecting the shortage of used cars in the UK and ...
Read More »BLOG Pendragon: Dealers, deals and data
Interesting news this morning which has ramifications beyond the UK concerning Pendragon, ranked the seventh largest dealer group in Europe in ICDP’s 2022 rankings. The business has been ‘in play’ for some years, since the Hedin Group first bought a stake in 2019, subsequently attracting formal offers from both Hedin and Lithia. Although still subject to shareholder agreement, Pendragon announced ...
Read More »Arnold Clark Autoparts to offer aluminium reg plates
Arnold Clark Autoparts will offer customers a range of aluminium vehicle registration plates to reduce plastic use. The metallic plates now available from Arnold Clark Autoparts are manufactured by Hills Numberplates, which recently reported that 2,000 tonnes of plastic are created every year through the use of plastic number plates. The new metallic plates reduce the typical carbon footprint of ...
Read More »Arnold Clark opens first Electric Car Centre in Sydenham South London
Arnold Clark is opening an ‘Electric Car Centre’ in Sydenham in South London. The centre, open seven days a week, will have 30 all-makes electric vehicles (EV) on-site available to test-drive and buy. The branch, on the outskirts of London’s Ultra Low Emission Zone (ULEZ), will target customers that may need to change their car to meet the requirements. The ...
Read More »May issue of Motor Trader is now online
The May issue of Motor Trader is now online. This month we list the UK’s top 200 franchised dealers as turnover recovers to near-2019 levels and Return on Sales surges. This month Steve Young looks at future prospects for dealer group consolidation in the UK and Europe Dealer Insight focuses on Ron Brooks with an interview with group manager of ...
Read More »BLOG Cyber fraud, Top dealers, MT Retailing EXPO 2023
Data protection is a huge issue for all dealers and rising fast up the agenda for management. This month we report on a well-chronicled case, that of Arnold Clark. It’s not alone. Other dealer groups, including Pendragon, have been targeted. This will be a key area of debate at the Motor Retailing EXPO taking place at Silverstone later this year. ...
Read More »Arnold Clark launches free EV home charger and installation campaign
Arnold Clark has launched a new campaign where if a customer buys a pre-reg or used electric vehicle at Arnold Clark they will get a free home charger and installation worth £929. The charger will be installed by Bumblebee, which recently joined the Arnold Clark family. Arnold Clark’s commitment to a net zero carbon future resulted in the Group investing ...
Read More »Consumer Duty, Chinese car brands, winning ways
In the April issue of Motor Trader we look at the new Financial Conduct Authority rules on Consumer Duty that come into force on 31 July 2023 and set higher and clearer standards of consumer protection across financial services and require motor finance firms, brokers and dealers to put their customers’ needs first. It will mean that consumers should receive ...
Read More »Arnold Clark may face compensation claims over data breach
Arnold Clark may face compensation claims from thousands of customers whose data was breached in late 2022. One London legal firm claims to be representing 7,500 customers who are seeking redress for the data breach. Keller Postman UK said it launched an investigation and group action to find out what happened and how this breach affects Arnold Clark customers. “We ...
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