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Author Archives: John Kirwan

J&A Rigbye wins Citroen Retailer of the Year Award

J&A Rigbye in Eccleston, Chorley was awarded the Citroen Retailer of the Year accolade at the Citroen Chevron awards. The dealership came out on top across the metrics appraised by the judges. Wilmoths Ashford was in second place and Wilmoths, Folkstone, third. J & A Rigbye & Sons dealer principal, John Rigbye said: “We are thrilled to have won the ...

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Cost of repairs ‘biggest challenge’ for service advisors

The cost of servicing and repair work on cars is the biggest challenge faced by service advisors A quarter of the 520 service advisors polled for the forthcoming Bumper UK Automotive Aftersales Report 2024/25, cited affordability of repairs for customers as their main challenge. This, it said, underscored the financial pressures on consumers due to the increased cost of living ...

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Arnold Clark installs 240 ultra-rapid EV charge points

Arnold Clark has installed over 240 ultra-rapid electric vehicle charge points in Scotland and England. As part of a £30m investment, the group has launched its own bookable ultra-rapid charging network, Arnold Clark Charge, which will see over 500 EV chargers installed at over 100 locations across the UK. There will be up to eight rapid chargers, with the ability ...

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Vindis Bury St Edmunds is Skoda UK Retailer of the Year

Vindis Škoda (Bury St Edmunds) has been crowned overall Retailer of the Year at the annual Skoda UK dealer awards. The Retailer awards celebrate retailer excellence across the Škoda network. Vindis beat off competition from 125 Škoda retailers across the UK. In second place was Barlow Motors (Crewe), the overall winner in 2023, and in third was RRG Škoda (Rochdale), ...

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UK dealers ‘three to five years behind’ US counterparts in data marketing

UK dealers are losing millions in revenues because of inaccurate and out of date customer records. That’s the claim from Auto Data Solutions (ADS) after analysing UK dealer databases and comparing them to their US counterparts. In one recent dealer group database analysis ADS found that 12% of customer plate changes had not been recorded. In this case the dealer ...

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Bangers and Cash star visits Donnelly Group in Dungannon

Classic car auctioneer and TV star Derek Mathewson, star of Bangers and Cash, visited Donnelly Group’s Dungannon showroom He met up with Terence Donnelly, chairman of Northern Ireland’s largest independently owned vehicle retailer. Mathewson took part in a panel session alongside businessman Derek Clarke, before touring Donnelly Group’s classic car collection. “It has been an absolute pleasure to welcome Derek ...

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Smart Repairs expands mobile business into Ireland

Smart Repairs is aiming to increase turnover by 10% this year to hit £12m as it expands it business into the Republic of Ireland. Smart Repairs was established in 1995 by Dan Besau. The Leeds-based group has a nationwide fleet of mobile workshop vans offering mobile alloy wheel refurbishment, mobile paintless dent repairs, mobile smart repairs, mobile end-of-lease repairs and ...

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Clelands is Volvo Car UK National Retailer of the Year

Clelands Volvo won the National Retailer of the Year accolade at the Volvo Car UK annual awards ceremony, Clelands was recognised for its outstanding performance in new and used car sales, which ranked it the top-performing Volvo retailer in the UK. It also achieved consistently high customer reviews. Gavin Brown, head of business at Stoneacre Newcastle, received the head of ...

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