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Mobile servicing has resulted in an estimated £1.1m saving for UK businesses.
Volkswagen Commercial Vehicles’ figures show almost three-quarters of van drivers (71%) find the offer of a mobile servicing unit attractive as it saves time and money with businesses in Greater London most likely to make use of the facility.
21 Volkswagen Van Centres now offer Mobile Service Clinics, and technicians carried out almost 10,000 jobs at over 4,000 different locations last year, saving fleets a combined 10 years of vehicle downtime.
Van Centres are able to dispatch a specially converted Volkswagen Crafter, kitted out with an array of on-board tools including compressed air jacks and even a hand wash basin, to the home, workplace or fleet base.
Technicians operating the Mobile Service Clinics are able to carry out service work, inspections, A/C servicing, MOT repairs, minor warranty work and software updates remotely, while the vehicles are not being used.
David Hanna, head of service and parts at Volkswagen Commercial Vehicles, said: “Our message is clear, to minimise downtime and reduce associated costs, which is consistently one of the biggest issues for our customers.
“We’re committed to working as a trusted partner alongside our customers to deliver an aftersales service that suits their needs in the short and long term.
“Innovative solutions like our Mobile Service Clinics help deliver on our Working With You promise and it’s clear from these figures what a useful option it is for our owners and fleets.”
Mobile Service Clinics form part of the brand’s Working With You promise alongside the offer of extended opening hours to further ensure fleets can be serviced when they’re not working.