Tag Archives: Servicing

The cost of servicing and repair work on cars is the biggest challenge faced by service advisors A quarter of the 520 service advisors polled for the forthcoming Bumper UK Automotive Aftersales Report 2024/25, cited affordability of repairs for customers as their main challenge. This, it said, underscored the financial pressures on consumers due to the increased cost of living ...

Servicing charges and the high cost of new and used cars are among the biggest concerns for motorists over the coming 12 months. Research carried out by Close Brothers Motor Finance found that the biggest concern was rising fuel prices cited by 53% of motorist. Car insurance also ranked highly with more than half (52%) of drivers stating they’re concerned ...

Bumper, the finance group that enables consumers to spread the cost of car maintenance and repairs over time without paying interest, has announced a £40m fundraising to accelerate its growth. The group, which used to be known as Auto Service Finance, won the Motor Trader Finance Product of the Year in 2020. Bumper makes its money through a service charge ...

Accelerating sales of EVs to fleets is creating bottlenecks in servicing and maintenance networks. That’s the conclusion of the Leasing Outlook from the leasing association the British Vehicle Rental & Leasing Association (BVRLA.) In its Market Summary for August it said: “In areas such as service, maintenance and repair, the imbalance between fleet and retail demand for electric vehicles is ...

I’m on holiday in the Algarve at the moment, so wasn’t really planning on a blog this week, but one thing struck me on the way from the airport, and subsequently driving round in my rental car.  (Opel Corsa, very nice drive, well equipped by the way). There are many unfamiliar sights when you travel around, even within Europe which ...

Dealers are losing aftersales business as motorists cut back on car servicing and maintenance. A third of drivers in Great Britain have admitted to skipping an essential service on their car due to the cost of living crisis. The squeeze is hitting younger drivers hardest, with almost half (43%) of 18-34 year olds likely to bypass vehicle maintenance in order ...

The majority of motorists (55%) have delayed scheduled servicing work during the pandemic. And more than a third (38%) are concerned their car might have become less reliable due to reduced mileage and missed workshop visits during recent lockdowns. The reason cited most frequently for car owners not taking their vehicle to a workshop is a fear about potentially catching ...

Mobile servicing has resulted in an estimated £1.1m saving for UK businesses. Volkswagen Commercial Vehicles’ figures show almost three-quarters of van drivers (71%) find the offer of a mobile servicing unit attractive as it saves time and money with businesses in Greater London most likely to make use of the facility. 21 Volkswagen Van Centres now offer Mobile Service Clinics, ...

The Independent Garage Association has published a checklist for garages to use when deciding to list on consumer facing websites that provide them with servicing and repair work. The 2019 Garage Work Provider report investigates the variety of business models, fees and terms and conditions that consumer work provision websites use. It acknowledged that many independent garages choose to use ...

A third of customers who do not have a service plan for their car put their car servicing costs on their credit card or take out a loan. That’s the conclusion of research carried out by service plan provider EMaC, which found that 29% of car owners who don’t have a service plan in place used plastic or a loan ...